Customers Customer Survey

Customer Survey

Customer Reference:

What was your call regarding? *

Did you have any problems contacting us? *

Yes No

If you had problems contacting us, please tell us what they were:

Staff Attitude? *

Staff Knowledge? *

Staff Helpfulness? *

Hold time during call? *

Overall satisfaction of your call: *

Were you pleased with your overall call experience? *

Yes No

Please tell us your comments:

Do you feel there were any areas of your call experience that we could have improved? *

Yes No

If yes, please tell us your suggestion(s):

Would you recommend us to a friend or relative? *

Yes No