Bikesure Customers

We would like to reassure customers that we're working hard to continue to provide services during this challenging time. Although we are making changes to the way we work, with the majority of our staff working from home, we are still available to take your calls and respond to emails. At present, we hope customers will not experience any significant disruption to services. For further help please read our Coronavirus (COVID-19) FAQs. Read FAQs >

Customer Survey

Customer Reference: What was your call regarding? *

Did you have any problems contacting us? *

Yes No

If you had problems contacting us, please tell us what they were: Staff Attitude? *

Staff Knowledge? *

Staff Helpfulness? *

Hold time during call? *

Overall satisfaction of your call: *

Were you pleased with your overall call experience? *

Yes No

Please tell us your comments: Do you feel there were any areas of your call experience that we could have improved? *

Yes No

If yes, please tell us your suggestion(s): Would you recommend us to a friend or relative? *

Yes No