We would like to reassure customers that we're working hard to continue to provide services during this challenging time. Although we are making changes to the way we work, with the majority of our staff working from home, we are still available to take your calls and respond to emails. At present, we hope customers will not experience any significant disruption to services. For further help please read our Coronavirus (COVID-19) FAQs. Read FAQs >

Contact Us

Contact us by phone

Customer Service

0344 381 6503

The opening hours are:

Monday - Friday 9am - 5:30pm
Saturday 9am - 4pm

New Customer Quotations

0800 369 8580

The opening hours are:

Monday - Friday 9am - 6pm
Saturday 9am - 3pm
Sunday 10am - 2pm

Contact us by email

Email us directly on [email protected] or alternatively, fill in our contact form below

Marketing and press enquiries

Please contact Maze Media on 0844 8888 488 or email [email protected]

Contact us by post

Bikesure Insurance Services
East Winch Hall
East Winch
King's Lynn
PE32 1HN

Contact us by fax

Please send your fax to

0344 381 4373

Be sure to include all information relevant to your enquiry, and your client reference number where appropriate.

Claim Line

Please call 0344 381 4410 and have your policy number ready

Frequently Asked Questions

You might find the answer to your question here.

Find out more

Contact us using our contact form

Please fill in our contact form below, filling in all fields as accurately as possible. Alternatively, email us directly on [email protected]